tucson: I want to see it before I buy it and be able to return it if there is a problem.|||There aren't any authorized Viewsat dealers in Arizona, let alone Tucson. Most reputable online retailers have a return policy of some sort but you'll still be out the shipping. You could always sell it on eBay too. EDIT: Brick and mortar stores which sell FTA gear are kind of hard to come by. Personally, we're lucky to have one two hours away from here. I'm sure you could care less whether they're authorized or unauthorized but put it this way. If they're not authorized then Viewsat isn't shipping their product to them. How would a retailer keep a good stock for Viewsat products if they weren't getting them direct from the manufacturer? I guess a pawn shop would be an option. They're someone who wouldn't be authorized which may have one and would take returns.... There are FTA B&M stores in Nevada so if you're up for a road trip you could go over there to check one out in person. I wish I could give you a good analogy that you'd understand. For me, FTA is like ham radio gear. Ham radio stores aren't exactly on every street corner. Many states or provinces don't have a single one. That leaves the rest of us up to buying things sight unseen and based on what we read on the internet and what other people tell us about the product. FTA just isn't popular enough to justify a B&M store everywhere. Places where there are HUGE first generation immigrant populations from countries which speak languages not served by local television will have an FTA place. If Tucson fits the bill, perhaps some entrepreneurial person will set one up there someday but as it stands right now, you're probably not going to find a new Viewsat anything in town. You can try Craigslist or Satelliteguys.us and see if someone local will let you try theirs out before you buy one.